Shipping & Payment Information
Welcome to The sweet Atelier ! Below you’ll find details about how payments are processed and how your digital products are delivered.
1. Shipping Information
1.1 Digital Products Only
As our products are digital (PDF recipes), there are no physical items to ship. Upon completing your purchase, you will receive instant access to your digital product(s) via email or download link.
1.2 Delivery Process
• After successful payment, a confirmation email with the download link will be sent to the email address you provided at checkout.
• Ensure your email address is entered correctly to avoid delays in receiving your purchase.
• If you do not receive your download link, please check your spam/junk folder or contact us at : thesweetatelier1@gmail.com.
2. Payment Information
2.1 Accepted Payment Methods
We accept the following secure payment methods:
• Credit/Debit Cards (Visa, MasterCard, American Express)
• Apple pay
• Google pay
2.2 Currency
All prices on our website are listed in [Australian Dollars (AUD).
2.3 Taxes
GST (Goods and Services Tax) is included in the listed prices where applicable.
2.4 Secure Payment Processing
Your payment details are processed securely through trusted third-party payment gateways. We do not store or have access to your full payment details.
2.5 Failed Payments
If your payment fails, please double-check your payment details and try again. If the issue persists, contact us at [Insert Support Email].
3. Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges. If you experience technical issues with your purchase or receive the wrong product, please contact us at [Insert Support Email] so we can assist you.
4. Need Assistance?
If you have questions about payment or delivery, please reach out to our customer support team:
Email: thesweetatelier1@gmail.com
Thank you for choosing The Sweet Atelier !
